Privacy Policy

1. Introduction

QuiverMail (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our temporary email service.

2. Information We Collect

2.1 Information You Provide Directly

• User Account Information: If you create an account, we collect your username and encrypted password
• Email Content: We temporarily store emails sent to your temporary email addresses
• Contact Information: When you contact us for support

2.2 Information Collected Automatically

• Usage Data: Information about how you use our service, including access times and frequency
• Device Information: Browser type, operating system, and device identifiers
• IP Addresses: For security and analytics purposes
• Cookies and Similar Technologies: For service functionality and user preferences

2.3 Third-Party Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as your IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

• To provide and maintain our temporary email service
• To process and deliver emails to your temporary addresses
• To authenticate users and maintain account security
• To improve our service and develop new features
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To respond to support requests and communications

4. Email Data Handling

4.1 Temporary Email Storage

• Emails sent to temporary addresses are stored only for the duration of the address's validity period
• Temporary email addresses without user accounts expire after 24 hours
• User-created email addresses expire after 30 days unless actively used
• All email content and attachments are permanently deleted when addresses expire

4.2 Email Content Access

We do not read, scan, or analyze the content of your emails except when required for system operation (such as spam filtering) or legal compliance. Your emails are accessible only to you through our web interface.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Third-party services that help us operate our platform (hosting, analytics)
• Legal Requirements: When required by law, court order, or legal process
• Safety and Security: To protect the rights, property, or safety of QuiverMail, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure hosting infrastructure
• Regular data backups with encryption

7. Cookies and Tracking

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and user authentication
• Preference Cookies: Remember your settings like theme and language preferences
• Analytics Cookies: Help us understand how users interact with our service

7.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our service.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics to analyze website traffic and improve user experience. Google Analytics may collect information about your visits to our site. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

8.2 Google AdSense

We may use Google AdSense to display advertisements. Google AdSense may use cookies to serve ads based on your visits to our site and other sites. You can opt-out of personalized advertising by visiting Google's Ads Settings.

9. Data Retention

• Temporary Emails: Deleted automatically when email addresses expire
• User Accounts: Retained until account deletion is requested
• Analytics Data: Retained according to Google Analytics data retention settings
• Log Data: Typically retained for 90 days for security and operational purposes

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Objection: Object to certain processing of your information

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.